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Monday, May 17, 2021

Awesome project management is the heart of a successful product management

It is undoubtedly apparent that the agile approaches to software product development is on the rise and is also finding its ways to other industries. On many of my training sessions on the traditional and agile project management and in certification preparation classes, one question always comes up on the scope of career growth for project management as a profession with the increased focus on agile principles. It seems like most of the Scrum focus on product owner and scrum master without calling for a project manager role appears to have stirred up a concern on product management. Worse yet, the Scaled Agile Framework (SAFe) tries to mimic Kerstein (2018) thoughts of moving from project to product thinking without truly understanding the author's emphasis on elevating project level thinking to product level thinking instead of telling project management principles are no longer relevant. So, is product management going to kill project management? What will become the role of a project manager in an agile setting?

If we review the basic definition of the project, the experts in the field agree that the project is a temporary endeavor to create a unique product, service, or result. The PMBOK guide (2017) further notes that although projects may be temporary, their deliverables may exist beyond the life of the product.  Inherent in this definition lies an inexorable relationship between these two disciplines. The premise of strategy is long-term and if the product has a long-term focus, so should the project management focus also be in sustaining the product over a long time horizon.

Nevertheless, this distinction of project management doesn’t come through because the project managers fail to view themselves as the change agent responsible for a set of processes, tools, and techniques indispensable to bring a product, service or result to the market. Therefore, a product cannot be delivered without a strategic focus on execution that only the discipline of the project management can provide through the phases of initiation, planning, execution, control, and closure. Even strategic project managers are required to have the project management skills, says Mike Schultz (2018), president of Rain Group.

Does that mean the product management is a subset of the project management? Definitely not! As noted, product management has a longer time horizon compared to the project management. So, everything a project manager has to do gets magnified in product management as they need to truly understand the complexities of the behavioral changes in the consumers using the product as well as the continuous and competitive forces changing the market demands. It is no wonder therefore even the product management toolkit (Gorchels, 2012) identifies project management competencies as a core foundational skill of product manager (p. 9).



Image Credit: Created by Author for illustration

 

 

As a result, there is a healthy symbiotic relationship between product management and project management as they don’t compete with each other but complement each other.

In order for one to consider the relationship between product management and project management, let us look at their life cycle. As a new product idea or significant feature for an existing product is conceived, the product management may focus on generating the ideas, evaluating the alternatives, assessing the viability, evaluating the technical, operational and environmental feasibility, and creating a business case at the beginning.

Hence, the product manager will have to think strategically about scouting the external and internal environments by applying Porter's 5-force model. This 5-force model involves the availability of substitute products, bargaining power of the buyers (price consciousness of (buyers), bargaining power of suppliers (understanding the vendor environment supplying goods), rivalry among the established firms (fierceness of the competition), and the threat of new entrants (innovative opportunities that can can stifle the market). 

Finally, the business case from product management becomes the starting point establishing the authority, intent, and philosophy behind the business need, for the portfolio governance to issue a program mandate following a program manager assignment (The Standard for Program Management, 2013). While some projects are often beginning from a statement of work (SOW) with contractual requirements of using the product’s inherent capabilities to customize or support the customer’s needs, more substantial projects and vital programs may be started from the program mandate.

These programs, made up of many other interdependent projects and operations, deliver incremental and consolidated benefits by creating the entire architecture enabled by the technological platform and the required infrastructure to sustaining and supporting the product, service, or result that these larger projects and programs create. Therefore, the lifeblood of product management is the project and program management.

It is, therefore, evident that the product management defines what we should be doing and where we should be going while the project management tells when and how we could be getting there. The product roadmap becomes the essential milestones that the project manager should schedule to reach. As various milestones are achieved in the product roadmap, benefits may have to be realized and validated before continuing to invest in the next phase of the product journey initiating the project charter for the next milestone.


Image Credit: Downloaded from Pixabay.

Consequently, the field of project management is like the Phoenix bird that ceases to exist as soon as that milestone in the product roadmap required by product management has been served. However, as the product management continues its journey through its lifecycle of development, growth, maturity, and retirement, there will be additional needs that will come up, and the Phoenix bird revives itself again. The Phoenix bird never dies!

 

Therefore, excellent product managers will know that they need strategic project managers as their brainstorming partners and similarly, successful project managers will have more strategic thinking beyond the organizational context to support the product managers.

Each profession, as a result, has a symbiotic relationship. The more project managers learn about product management philosophies, and the more product managers get grounded on essential project management foundations, the more they both support each other in the success of the performing organization through innovative products and excellent customer service.

References

A guide to the project management body of knowledge (2017). 6th Edition. Newtown Square, PA. : Project Management Institute.

Gorchels, L. (2012). The Product Manager’s toolkit. 4th Edition. New York, NY: McGraw Hill.

Kerstein, M. (2018). Project to Product. Portland, OR: IT Revolution.

Schults, M. (2018, February 7). 4 Skills your technical sales experts need to have. Retrieved February 26, 2018, from https://www.rainsalestraining.com/blog

The Standard for program management (2013). 3rd Edition; Newtown Square, PA.: Project Management Institute.